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| - So I, like others, read the review in the AZ Republic and decided to give Holly's a shot.....I live within walking distance, so I was thrilled to hear of a new, non-chain eatery so close by.
I showed up on a Saturday morning at 8:30 AM with my 8 year old daughter. The seating area of the restaurant looks more like a sparsely configured coffee house, with a couch and some very, very small tables scattered about randomly. All of the tables were occupied, save one in the back. A lady that appeared to be working there walked by (she was wearing an apron) so I asked if that table was available. She said "I don't know" and scrambled around me to set someone's coffee down. Meanwhile, a family walked in the door behind me, pushed past my daughter and I, and sat at the table that I've been talking about.
I went up to the counter to ask how I could find myself at a table sometime in the near future, but couldn't get anyone's attention for several minutes. If there's one thing I can't stand, it's a lack of customer service combined with chaos. It literally makes my blood boil. After being in the restaurant for about 10 minutes without any interaction from an employee, I walked out the door, walked home, loaded my daughter in the car and drove to JP Pancake down the street.
Maybe I'll try Holly's again someday.....in the meantime, if anyone from Holly's reads this, please consider hiring a high school student to host/hostess / manage the front, etc.
I'm giving two stars, as I'm sure it's hard to start a restaurant, and I never actually tried the food. Also, I'm not sure this is a good place to take kids, given the small tables, overall small space, etc.
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