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| - Came here unexpectedly. My son is a student at St. Edward High School and we had an appointment to meet one of his teachers on a Saturday. Teacher was running late, so we decided to get breakfast somewhere nearby. This place had decent ratings on Yelp, so we decided to walk across the street to try it. They had a bunch of Eds gear, so we really felt at home. We walked in and the small dining room was pretty crowded, but we were able to find a vacant table in the middle of the room and sat ourselves down. Server took our order after a few minutes. I ordered the corned beef hash platter and my son, the chili dog. As we were waiting, a few more guests started to shuffle in as others were finishing. The clock kept on ticking and we started noticing after a while that people who were seated after us were getting their food before us. But we waited patiently. About 45 minutes went by when our server decided to check on us for the very first time - just then noticing that we don't have our food yet. She checked with the kitchen to find out that they never received our orders, so she asked us again what we wanted. She apologized and explained that the printer in the kitchen ran out of paper as our order was placed, which is why it wasn't processed. Our food came out within 5 minutes after that, and she offered to comp my coffee and my son's fries as an apology. My son seemed to enjoy his chili dog, although I thought my corned beef has could have been better - it seemed to be made from canned mush and was pretty bland. I appreciate that they made an attempt to make it right (the super long wait), but I thought it was strange that it took 45 minutes to notice that we had been waiting that long without our food not being served yet. All-in-all, it's a pretty nice small business that I would likely support again - given that it's so close to my son's school, but I would say that service could use more awareness.
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