No one is perfect, especially in the service industry. Anytime I've had an issue, I've taken my car in and they have looked at it without hassle! They are very good at follow up, and I truly appreciate that about Mark KIA!
I did not buy my vehicle there, but will get my upgrade from them. I highly recommend this dealership for service! Sales kinda scared me off being cheesy, but those reps are no longer here.
On suggestion: if you schedule online call and confirm the service. I had an issue with a part of my service being excluded, but they are fixing it at no additional charge!
So many hearts for the service folks!!! Seriously! They're all legit AF!!!