I was so looking forward to enjoying myself here with a group of friends about a month ago. I was even hoping it would be cool enough to host a close friend's party since she's such a big Jimmy Buffett fan. Unfortunately, I was terribly disappointed.
The day I went it was cold (for Phoenix) and pouring. I actually waited in my car for a good 20 minutes hoping the rain would lessen. I still ended up sprinting across the parking lot, getting soaked in the process. This is when I discovered Westgate has no overhangs whatsoever. Everyone was getting absolutely drenched so I was eager to get inside the restaurant and dry off.
Ha! So apparently, someone thought it would be cool if the restaurant had one whole wall that would open up into the patio area, kind of an indoor-outdoor sort of thing. That would be really cool in the summer, but not when it's 40 degrees and raining!
Our table was only a few feet from the patio area (where they were still seating people in the rain!) and I asked several times if they would consider closing the wall so it wouldn't rain inside the restaurant and get us sick. The waitress said she would check with the manager. Yeah, they never closed the wall. So we spent our meal cold with the wind blowing all around us.
The food was overpriced and poorly done. I ordered the Crab Cake sandwich which was way too rich and doused in some salty sauce. One of my friends ordered a sandwich that comes with sun-dried tomato mayo. When she got the sandwich, there were no mayo at all. It took the waitress three trips to remember the mayo and when she put it down we were shocked. It was green! Now, I don't know about anyone else, but where I came from sun-dried tomatoes are red. The waitress left before we could ask. Turns out it was some avocado thing instead. Then the waitress tried to charge extra for it. I'm sorry but the mayo is supposed to already be on the sandwich! Ugh!
Overall, just an awful experience.