If this review was JUST for the croissants, baguettes and other pastries - I would have no issue giving them 5 stars and more. The food is FABULOUS.
However, the service is beyond ridiculous. My first encounter there made me so angry I didn't go back for several months. But I caved because the croissants are awesome. I do go often and out of all the times I've been, I've had service with a smile and a 'thank you' ONCE. The girls rarely look up, bang your order down on the counter and go back to their smartphones. It always makes me feel like I am the bane of their existence
Obviously, this place is popular and busy but I am hoping that management reads these reviews and has a talk with their staff. They could get even busier if they were nicer.