We have been here a number of times and always been very impressed with the food and the service.
Today however was a different story. The staff was very courteous, but was slow and keep watch on the table. Drinks ran dry and we ran out of sugar for our coffee three times.
The food was also subpar. We had three orders of biscuits and gravy that were cold with tough biscuits. We also had an order of eggs Benedict that had a raw English muffin. Most of the food was only barely warm.
To top it all off since we were a party of 8 we had a mandatory tip of 18% where it clearly was not deserved.
We will be back for a second chance based on previous positive experience, but would not chance a third if there was a repeat of today.