I called Bliss today on a recommendation of another barber that wasn't available for an appointment today. My conversation went as follows:
Lady: "Hello Bliss Salon & Spa"
Me: "Hi! How are you doing today?"
Lady "IS THIS ANOTHER SALES CALL? DO YOU WANT TO MAKE AN APPOINTMENT OR NOT?"
Me: "Not anymore"
What a joke. Sorry if you run a business, getting sales calls happens. However, I wasn't a sales call I was calling to become a customer and possibly a repeat one considering I live right next to it.
So congratulations Bliss, you lost a customer before I even set foot in your establishment. Whoever was manning the phones at 4:40 on 5/15/2014 should take a lesson in customer service.
I will make sure to tell anyone considering using this place my experience and also report back to the store that referred me to STOP referring people to this place.