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  • I did not go to the museum (admission is $5) but I did shop at the store. I would give this more stars if the employees didn't keep pouncing on me like a used car salesman. I'd actually like to give it less stars when it comes to the customer service at the front desk. There's a TON of empty computers waiting for people to play on it. What they should do is have someone play on the computer so people can see what its there for. Instead you walk around aimlessly, avoiding the employees asking "can I help you?" which you automatically reply "No". Maybe they should say "Can I show you what this Fotobar is about?". Instead, they try to sell me shadow boxes! So I plop myself on a computer and created an account. VERY EASY to start an account, and I used the photos from my Instagram and FB to create my own set of Polaroids ($1 a piece, minimum 6). As I'm choosing my pics, the same 5 employees kept bothering me, asking me the same questions "Are you doing ok?", "Is there something I can help you?". "Ask me if you need any help". After I was done making my stuff, you'd think the same annoying employee would walk me to the cashier and ring me up. No!! Its 2 slow employees who ring up people, and there's no organized way to queue up. As I was waiting to pay, I wanted to see a particular frame for my finished photos. The girl who used to bother me all of a sudden couldn't be bothered to help me. She had no opinion on which frame would suit me best, and agreed with me everytime I picked a color. DRONES, I tell ya! Drones! I waited 10 minutes to pay for my pictures. Ridiculous! There's too many employees ROAMING the store, and not enough to take your cash. So after I paid for my 10 polaroids, and a $42 picture frame, and I was told I'd get a text message when it was ready. 20 minutes later I get the text, and I walk back into the store, and guess what? The same ROAMING employees, who just saw me 20 minutes ago, asked me "Can I help you?" "Welcome to Fotobar" "Is there something I can show you?" "Do you want to see the shadow boxes" DRONES!! I walk to the sign that says "Pick up order" and waited, and waited, and waited 15 minutes for someone to show up. Finally I flagged a Drone and said "who's working this desk"? No apologies, and someone shows up to hand me my pictuers. I'd love to give this 4 stars for the concept, but they really need to work out the bugs in customer service.
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