It's rare that I get a coffee when I'm grocery shopping. Starbucks is my fav, so when I do need one I'm happy it's available. The baristas are always friendly & quick and the quality is definitely on par with a stand alone store.
The reason behind the 3 star rating is really a pet peeve of mine. I do not like to see any kind of cleaning products. It doesn't matter if they are capped or underneath a cabinet behind the front, if it's in eyeshot then I'm turned off by it. Keep them in a closed cabinet and if a customer walks up, put them back until you're finished serving them. Same goes for dirty rags.
I've seen the following thing at least twice at this location...
The other day there was a mop & bucket behind the counter and there was a clear bin up on top of the back counter that was either soaking or being used as a bucket, with gray water and a rag in it. The barista was serving a customer at the time.
I get that this is a small location and I do appreciate that they are keeping things clean, but the thought of them preparing my order kept me from getting in line.
I don't know the answer and I'm probably being unreasonable.