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| - This review is mostly for my pharmacy experience not the retail store. So I will start by saying the gentleman cashiers watching me hobble in in crutches and a hospital bracelet at 5am were funny, pleasant, and thoughtful considering the circumstances! But hey it's a CVS so pharmacy is the main contender here. And I've had lovely experiences elsewhere where I've been treated with proper urgency and respect.
So I haven't filled at this location before but it's the closest 24 hour store. I originally tried to drive through at 11pm with a prescription from my late urgent care trip, my painful injury was worsening quickly and I NEEDED it. I hand it over and the overnight pharmacist says "ha. good luck finding this." "Why, what is it?" "Pain medication." "Well yes. what's wrong, what do I do?" "Other pharmacies probably won't have it." "Ok.......should I call around for it? What's wrong with it?" "No pharmacies open, better in the day when they're open." Ok, So thanks for nothing, I drove away in tears and I had to google to find out that the provider wrote me a prescription for a dosage that was totally discontinued. So injury was aggravated and got worse and worse and worse so long irrelevant story short I was in the ER all night getting proper care and had a different CORRECT prescription written for me. So I dropped off at same CVS and he ended up grilling me with irrelevant questions I've NEVER been asked before, which I can only chalk up to him thinking I am a drug addict or faking an identity. The exhausted, sick, newly casted, begrudgingly on crutches me was pissed and asked why he was asking questions and how it was relevant to which I got no reply. So, thank you sketchy neighborhood for making any normal person in pain look like they have an addiction problem and making this gentleman pharmacist make my night even more hellish! And sorry I have tattoos and feel terribly discriminated against as well. Never again.
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