This is actually my first time going to Centennial Toyota's service center and it was quite disappointing experience. Since I was only coming in for an oil change and I had a coupon I did not make an appointment! (This is usually not a problem at the other locations I've been to.) However, at this location lack of appointment caused a sort of confusion. This confusion cost me to wait an extremely long time to see the service representative and was passed on to the next representative because that reps to be swamped.
On the bright side, the time frame and price quote given by the representative was on point. They also provided me with a complimentary car wash. With some better upfront organization this could be a really great location to get your car serviced but as it stand now its only okay!