So, we often find ourselves on the defensive when trying a new service provider and we were pleansantly surprised with Mark.
He answers his own phone, was on time and educated us on our AC unit. We've had two other companies over in the past couple of years and neither of them could tell us why our bedroom wasn't getting as cool. Mark went up in the attic and saw that our "flex" wasn't hung properly and offered to fix it for a very reasonable price.
What a positive experience and we look forward to seeing Mark next year, or if we ever need a repair. Refreshing to find someone honest and hard working... what a concept huh? It's also a bonus when we can help the mom and pop operations vs. the big businesses.