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| - Mostly disappointing, but the price is good and it's palatable.
It's not as good as any of their competitors I've been to (Chipotle, Moe's, Qdoba, Hotheads) - which is disappointing because I really want to like this because as far as I know it's a local Cleveland chain/restaurant, I could be wrong but there doesn't seem to be any outside a couple in Cleveland.
I got a chicken bowl, bag of chips and guacamole - the grand total came in the ballpark of about $6.50. Bowl was $5 (for chicken, add $1 for steak or some other more expensive meats. The chips and guac I guess was $1.50, but based on their menu I seem to recall it being priced higher than that. Anyway the price is the best thing about the place, as a similar meal at their biggest competitor would ring around $10.
First of all the chicken was horrible, I should have known when I saw it and changed to something else. It was completely submerged in liquid, they shoveled it out from the deep depths of reddish liquid and drained it out - then put it on my bowl.. It tasted basically like it came out of a can - soft weird texture, with a tinge of taco-bell taste. I'd venture to say the chicken at taco bell is better, and that's about as bad as you can get. I don't know why they don't just opt for a simple marinated grilled chicken - if I came here again I definitely would not get the chicken, I'd try another meat or go vegetarian.
Otherwise everything was OK-good. The cilantro-lime rice was good although it was bland, didn't get much lime and didn't look like there was much cilantro - but it was cooked right.
The Pico de Gallo was good - probably the best salsa there, corn salsa was bland and soaking in water, the hot salsa was not hot or particularly flavorful.
The guacamole - again pretty bland. Not bad, but it's nothing particularly special.
Chips were a weird one, they were a yellow-corn chip which is fine - but half the bag looked like more of a white-corn chip. I'm not sure if they ran out of one, if it was just a different mixture. I'm not sure if they make them on-site or buy them, they tasted more like a higher-end grocery store chip. Could have probably benefited from some lime and maybe a coarser sea salt or something.
The line of about 3 people also moved way slower than it should have, I have no idea why - but the whole reason I came here was because it had one of the shortest lines in the place and I was in a hurry, but I probably could have gotten through the much longer Sakkio line in the same amount of time - for example.
Basically, the chicken was horrendous. Everything else was OK, nothing was as good as I wanted it to be except for probably the pico de gallo which looked fairly fresh and tasted good.
The price is really the only reason I give it 3 stars instead of the 2 it probably deserves. You can walk in with a $5 bill and get a meal that will fill you up.
Personally - I'd spend the extra $2-3 and go out of my way to go to any one of their competitors if I was in the mood for this type of quick american-mexican food, don't think I'll be coming back here personally.
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