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  • What a nightmare took them forever to get the permits once they did get the permit they notified there concrete sub and then he notified me. I did not choose there sub. I had to call tuff shed to get the permits for the garage once I received the permit it had the garage in the wrong location mind you the drawings showed it correct . I called tuff shed to get the permit corrected and they told me they never reviewed the permit . The salesman and the manager were no help so I had to get the permit corrected. Finally the work crew shows up set the walls and roof . The next day the inspector shows up and there shoddy work fails inspection . So I call tuff shed to let them know. The next day there crew shows up to make the repairs and again they do a shoddy job .so I do the repairs myself and it passes inspection. Tuff shed comes back to finish the job. 2 weeks latter I get a email requesting payment . I informed the salesman that a final inspection has not been done. The next day the salesman calls me and tells me to call for a final inspection So I informed him that's what I paid him to do. Tuff sheds customer service was terrible . I will never do business with them again. They may be ok for sheds but as far as a garage I would not recommend. Oh I also gave them a bad survey leaving my contact info in case some one wanted to discuss the service I received and nobody called. I guess corporate is ok with this type of customer service. I put a $9000.00 deposit down and it took over 6 months to do the job. There was no communication or follow up initiated by tuff shed I had to make all contact.
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