Being from Taiwan, KFT is average at best, but the best Cleveland has to offer. Personally, I think the tea (black and green) can be quite bitter at times, especially when I order non-milk drinks with only half sugar. Also, the sweetness of the tapioca tastes somewhat artificial. Lastly, the price for all drinks have been upped by $0.50 since the beginning of the year, which was unnecessary and very disappointing, given the fact that there's almost no competition in the area.