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  • So our night begins with arriving at Pappadeaux at 6pm with my family for my mother birthday. Wait time is an hour to an hour and half (which is to be expected for a family of 17 on a Friday night). We are finally seated at 745pm and dinner orders are taken within 10-15mins. Time ticks away and no food, more time and still no food. Asked our server, along with another server and what seems to be a manager and all three gave us the same seemingly rude perhaps rehearsed responses which basically blamed us for having a large party. As a paying customer we should NEVER be treated as an inconvenience or daunting task. Again it's to be expected to have a wait for our food BUT NEVER place blame and attitude on your customers! I'm so disappointed and saddened to see my mothers birthday dinner ruined, especially after seeing and hearing her excitement all week. Her favorite cake was also brought to the restaurant but by that point mom was so upset she just took the cake home! After so many years of enjoying Pappadeaux, I will never again let a restaurant spoiled a family members birthday!
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