I keep trying this place, as it's one of the few places near my office to grab a quick veggie/vegan lunch. The complete chaos was an initial turn off (employees always seem totally confused and disorganized), and on another occasion I had asked for an extra salad option with the falafel bowl and was informed the kid making the food was in training and needed to learn the correct way to make the food... I did get the ingredients I requested in the end, but that was a really strange interaction. The final straw was today, when I came in and ordered a build your own wrap and whatever ingredient (likely the mixed greens or tabbouleh, though it could have been the lentils) was filled with sand. The grit was in every bite, it was disgusting, and I ended up throwing the food away. The produce is obviously not being properly washed. I tried to like this place no less than 6 times, and every time I have been disappointed. Come on guys!