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| - I love the food...however service here is horrible. Outright Horrible. I have been working in this area for the past 7 months and not 1 time out of 7 was eithe my order ready or complete/correct.
Yesterday I told a co-worker I would give them 1 last chance and place my order 1.5 hour in advance to the to go optin online. Guess what.....didn't get the right dressing, salad looked curly and old and there was no soup with my order.
A manager had to come out to swipe his card to see my order and yet they didnt realize my order wasn't correct. I wanted to order online for convenience, as I have only a 30 minute break. drive out, pay, grab food and leave. No EVERYTIME my food still needs to get ready. 2 weeks ago my soup dropped on the floor, but the carry carton wasn't folded correctly, the time before that my soad was spilled all over my food, because of the same reason. They rush, rush and don't pay attention to their customers. Back in March I had 1 hour lunch, sat down with 2 co-worker, no one came up to us for 20 minutes, we left our table to order to go. it took them an other 10 minutes to notice us. A'manager' came rushing by to apologize ' to be oh so sorry, here have some free muffins' and left. 15 minutes later, they didnt know how to swipe our cards, but the 'manager' kept looking in our direction, but didn't take any actions, I guess muffins do for any mess up.
When I filled out the online questionaire for free muffins and I gave them 1's, it disconnected me and no code. I will not recommend them to any of my friends. I will NOT go bacck here for my lunch. 1 mess up can be forgiven, but 6 out of 7 (!!!) NO, NO. I am done. I heard Jason's deli across the street has great salads.......
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