Horrible service!!!
I was visiting from LA and we hav tons of hookah places. Since the moment we sat down they gave us a huge attitude. After seating us it took them over 10minutes to even akcnowledge us. They had only 4 other tables so not busy at all and the waiter visited them several times before he even responded to me flaging him down. I asked him for any hoolah he would like to bring us. 10min later the hookah arrived but we had to wait another 5 mins to get charcol. They put this tiny charcols which went out in a few minutes. I actuallt had to get up and go to ask for more. Then i asked the waiter is he can give me a menu to order some food and something to drink. He said ohh the kitchen is closed. I said well can I atleast get a drink? He said sure and got me a beer. The interesting part was that they continued serving the other tablea with food atleast 30minutes after i asked him.
Service is the key in these kind of business. I guess that is acceptable in Arizona but this place would not survive one day in LA.
Poor management...