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| - We've had to use Davis Glass twice, and unfortunately for the same window (through no fault of their own though). We live on a golf course, and after 5 years, finally had a window broken by a stray golf ball. The first time, I called them midweek, and they were out the next day getting measurements. It only took a couple of days for the glass to come in, and they were very accommodating working around my schedule. For installation, they were there for less than an hour and they even cleaned up their own mess (brought a shop vac, etc). Very professional and courteous.
The second time around, and less than a month later, the same window got broken. The first time they replaced the window, they told me they had a plexiglass option that was break resistant. I was thinking "what are the chances?". Anyways, I noticed it on a Saturday, and thank goodness they were open. Since they already had the measurements, they used the same ones, and this time I went with the plexiglass option. So far so good. This time around though, I had to call and check on the order. Since it was plexiglass, it would be ordered on Monday, and should have been in by Thursday. Didn't receive a call, so I followed up on Friday, and it hadn't been delivered yet - was expected later that day.
Overall, a really good experience. Prompt with their service, and the installers were prompt and courteous.
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