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  • This Red Robin is 100x better than its sister restaurant at the Galleria Mall. It's like walking into a completely different restaurant, it's just decorated the same. We visited on a Saturday night and got seated at the bar right away. I initially thought "here we go...the bartender is also our server and he's going to forget about us". Boy was I wrong. Our server came over right away and took our drink order. We weren't quite sure what we wanted for dinner yet so we started with the jalapeno coins and some french fries & ranch (their ranch is seriously like crack. I love it here. It's creaminess and consistency set it out from the rest). Our server accommodated us and got us our apps hot & fresh right away! P.S. their strawberry lemonade is heavenly, has fresh strawberries floating in it and has unlimited refills. YES! I did notice that Red Robin had a newer menu. It's more condensed and organized, which I found helpful, as their last one was like a bible. So thick and took forever to get through. My fiancé chose the Royal Red Robin Burger which is like breakfast on a bun - meat, cheese, an over easy egg, bacon, mayo and garden. I chose the Crispy Chicken Burger - just chicken and cheese only. When our food came out we were excited to see our fries presently beautifully in a little medal cylinder. It made it look like a fancy dish....not just scattered amongst the plate. My fiancé's burger was cooked perfect and he enjoyed it (more like inhaled it! lol). My chicken sandwich came out with black bubbles of cheese and was burnt :( The bartender took control of the situation and got me a fresh one right away. It was juicy, tender and flavorful the second time around so I was a happy camper. My fiancé really enjoyed the spicy dipping sauce that came with the jalapeno coins. He kept dipping his burger in it and asking for more :D For dessert we ordered the Mud Pie. It was delicious, tasty and they put extra hot fudge in the dish for me. YAY! The cookie crumb crust was delightful! I vowed never to eat at RR again after my terrible experience at the mall, however due to the Eastern location AND their great customer service....we will be return customers now. Just only to this one!
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