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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-25 00:00:00 (xsd:dateTime)
itemReviewed	Buca di Beppo Italian Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	After this experience, I can say my husband and I won't be back to Buca di Beppo again. From the start it was a terrible experience. We arrived exactly 11 minutes before our reservation which I know because the hostess essentially scolded us. We arrived, let her know we had a 6pm reservation for four, she asked if we wanted to wait for the rest of our party or go ahead and be seated. Thinking we'd grab a glass of wine and relax until our sons arrived, we said we'd go ahead and be seated and that we'd like to sit on the patio if possible. We were then told that she was going to wait to seat us, not because our table wasn't ready but because our reservation wasn't until 6pm and it was only 5:49pm and then she went on to say we might not be able to sit on the patio because it might not be open, although there was a table seated out there already. I have never arrived early for a reservation to a restaurant that wasn't full and been told, well I am going to wait to seat you because your reservation isn't for another 11 minutes. That's a loss of revenue in extra drinks and even appetizers. While our server was good, the food was mediocre at best. In fact, I think the food on a buffet not only taste better but is of better quality. The quality of product offered by Buca has really gone downhill. I took a moment to let the manager of the restaurant know how the hostess had handled things when we arrived and he seemed uninterested in the situation and simply made excuses. Overall with the poor customer service and the mediocre food, we won't be back as it is just overpriced for the product served and offered.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Karen

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