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  • I am repairing damage done by Tech "4" Life to the computer of very smart octogenarian. He needed help restoring all his files from a backup drive to his computer after HP replaced his hard drive sans personal files. His backup drive was pretty new (usb 3.0) and had a one month old complete backup. Jesse told him his backup drive had to be "reformatted" and promptly wiped out his personal files. Jesse then attempted to recover the damage and handed the client his drive with about 200 "restored" nonsense files. He told the customer it was "your fault." This gentleman did everything right, recent backup, good backup drive, hired the local advertiser. In exchange he lost every photo and file of his deceased wife and was belittled by a tech whose opinion of himself is way out of touch with reality. If your technology is part of your life, don't even consider trusting it to these guys. The number "4" in their name says alot, since most of the world considers 4 to be the most unlucky number. It is the same word as "death" in Chinese.
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