It was my first time trying this place . I called that morning to book my appointment and they got me in within 30 min AWESOME! My first impression walking in The Pampered Pinkie is super cute place! My appt was for ten I got there at 9:50 the girl at front desk offered me coffee or water and said to have a seat. I waited till 10:10 until she came back to get me.. But there was only one other client there who was getting her hair done. So I'm not sure why I waited ten min. Anyways on to the service. I forget the lady's name who did my gel manicure and pedicure but she was very nice we had a great conversation. But it took her two hours to do a gel manicure and callus remover pedicure which was a turn off to me. Also her and other workers there where just talking across the salon to each other which was another turn off to me as well. All said and done it was an ok experience. I went to get rang up it was $79.00 which is kinda expensive in my opinion for the service I had. Also two of my nails chipped the very next day.