The food is good but that's where it ends.The staff are not efficient and the service is mediocre. I've waited way too long for my order on a week night, with the staff not acknowledging my wait or giving me an update. I even witnessed a customer walk in and order minutes after I ordered and receive their food first.
The menu was down on the tv the day I visited, and the printed menus don't even adequately display the choices (like their 6 oz meat option).
The prices are way too high, and everything is an expensive add on. 2 bucks to add in zucchini? When they charged me 50 cents to use my debit card that's when I decided this place lost my business for good, out of principle alone. You're charging me to receive money straight out of my checking account? With how much you charge to add on a cheap vegetable? That's greedy of you. I think you can afford to eat the processing fee.
I signed up for their text coupons on my last visit. The door had a sign to do it. The guy who rang me up looked at my phone like he had no clue what I was showing him, and like he'd never seen it before.
I can't believe they'd call themselves a healthy food cafe when they aren't even allergy-friendly. I told them that one of our dishes was for a soy allergy and they put it in the same bag as another dish with teriyaki sauce, which was dripping into the bag.
Nickel and dime pricing structure and a complacent young staff make this a no go for me, despite it being right around the corner.