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| - I've been bringing my cars here for minor and moderate repairs for over 5 years and this used to be a fair priced and reputable shop with no high pressure up sales, but no more.
I went there today with a coupon for a $9.99 oil change, but low and behold, my car doesn't use that grade (10/30 only), so I figured they'd add a few bucks for my "recommended" grade but they more than doubled the advertised price to $25.53. My car is no hot rod. It's an average Nissan with a 4 cylinder no less.
Additionally, the last time I took my car there, for a smog check I think, they said I needed new brakes, front and rear among other things. My car has over 80K miles, so it sounded reasonable. I found a better deal on brakes (about 20% less) and asked them to confirm the recommendation from Purrfect out of curiosity. The other shop said I only needed rear brakes but the fronts still had over 50% wear remaining and they gave me the measurements to prove it... I know it might sound strange that the rears wore quicker than the fronts, but after a little research, I learned that's not unusual for Nissans.
Not sure what happened with the ownership or management, but this place has taken a turn for the worse and I now lump them in with all the other shade tree auto shops in this valley.
Not- so- Purrfect, you've lost a loyal customer. Potential customers BEWARE!!!
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