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  • Formerly a huge fan, as this is one of the original bubble tea shops in Markham. I've been coming here for almost two decades and they have decent drinks. However, my last visit I found out that they would not honour my various reward stamp cards. Bare in mind I wasn't trying to redeem anything, but only to get them together on one card. I was told the cards would have to be separate and as much as I understand their policy, I've literally never, not once, redeemed a free drink in over 17 years of being their customer. I informed them I had been going since they first opened, but apparently that didn't matter, or simply they didn't care. As a long time customer who's always supported their business and recommended them to my friends, this felt like a slap to the face to loyalty to their store after all these years. What's a drink or two worth compared to regular customers? Do NOT go here, go to Chatime, Green Grotto, Coco, Real Fruit, Tutti Frutti, any other shop but here cause customers mean nothing to them.
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