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  • I called to make reservations from the Hazelton Lanes Hotel as everywhere else was fully booked, nobody picked up. I decided to walk to the location. It was open. The only other Jack Astor's in the city I'm aware of where the Maitre' D stood outside by the patio is the one on Front. But that one had a much better patio. I asked whether if the kitchen was still open at this late hour of 12:20, she said "yes", and then she said "grab a menu." I didn't understand what she meant, so I ignored her and sat myself. I was in my seat with my friend for a whole five minutes before I got up myself and asked the waitress for a food menu to be brought to our table. Why weren't there any menus at the table? I never had to get my own menu before. The waitress arrived at our table, but instead of taking our orders, she ask us for our credit cards, or some form of identification. What?! Apparently, they've been experiencing a very high level of 'dine & dash' lately, and this was their new policy to combat that issue. Really? Was this abroad? Do I have to cough up my personal information prior to every meal from now on at Jack Astor's? This is ridiculous! I gave her my health card. Thus the reason I'm reviewing this place, as I don't usually review chained restaurants. But what an unique experience, I felt compelled to share! I never ordered the lobster & crab dip before, couldn't hurt. It wasn't bad, but the way it was arranged reminded me of an African Safari watering hole during the dry season. The little pool of water being the dip, and a thousand different specifies of animals being the chips crowded around trying to get a piece of the action. Com'on, how much lobster & crab are actually in here? At least they could have been more generous with the mayonnaise. On the menu it said the fish n' chips came with two fillets, I only got one. It was a good size, but it was still false advertising. I don't remember what my friend ordered, I was busy looking at all the make-up on her face. You see, she's a beauty blogger and we've just came from a magazine launch. She had to glam up, and I was curious as to which part of her face she was actually born with. Everyone knows what Jack Astor's look like, so there's no point mentioning the décor. The staff here are just like any other Jack Astor's, forced to look like their life long dream of working here has been attained, and everything was wonderful. I wonder if that's another one of their policies. The bill came, but I had to remind our waitress about my health card. I asked the waitress what was the best escape route. Seriously, my friend was wearing seven inch heels, and my outfit was completely unarrow-dynamic...you're bound to catch one of us!
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