I'm a big Sephora fan. I love the Sephora stores where I live, in Seattle. NYC's Times Square store is great, as it's open so late. And now I can add this location to my "fave" list.
My mother and I stopped in here recently as she needed some obscure Philosophy product. She didn't remember the name of it or what it looked like, but the helpful sales lady (who also had no idea what my mom was talking about) grabbed "Mr Philosophy" sales guy in the back and he immediately handed my mother the product she was trying to find. How on earth he knew what she was looking for is beyond me. Wow.
While paying, the cashier threw in the bag two adorable Sephora compact mirrors. They were boxed so pretty, I thought they'd be perfect stocking stuffers for my teen girls (XMas was just a few days away). Unfortunately, back at the hotel, we discovered that the compacts were defective (they would not open. Defective hinges or something. And God knows, we tried!). Perhaps this is why they were giving them away. Oh well. I still love the store...