I have had it with this gym. I should have known better but I was pressured into buying a training membership at a ridiculous monthly charge which of course they hit your credit card. In September of this year I attempted to get them to cancel this training membership because of financial difficulties. I was told they would take care of it and I would be put on hold with my training charges and they would only charge me $15 a month until I could resume. So of course the next month they hit my card again and I complained. It took them 2 weeks to credit me back and then within 4 days they charged my card again. I complained on 11/12/12 and am still waiting for the refund. On 11/27/12 I called AGAIN and was told he would "call me back" in an hour...of course no call. Today I called and asked for the gym manager. We will see what happens but I WILL NEVER AGAIN USE THIS GYM. This has been a source of frustration and stress for me for 2 months now. Don't have anything great to say about the training when I was receiving it either...nothing bad just nothing great either.