We were here a Friday evening to celebrate a birthday. Luckily we were able to get a last minute reservation and were seated in a more private area of the restaurant, what looks like an extension into the adjoining mall.
Baton Rouge would never be my top dinner pick as I am not a huge fan of steaks or ribs, so I opted for chicken tenders. Unfortunately the menu is pretty limited if you are not a big meat eater. There's a couple burgers, chicken, some overpriced but tiny fish (tuna/salmon) selection, and 1 pasta option.
The chicken tenders were the worse I've ever had. I was expecting a soft battered variety similar to Scores, St-Hubert or even Mcdonalds but there were hard and they were deep fried into a messy battered ball. I thought it was fish and chips when I first got the plate as they look deformed and very greasy.
Served with your choice of sides, the thin shoestring fries are disappointing, the pilaf rice was cold and the side of vegetables my friends got were very boring steamed carrots and brussel sprouts. It looked like hospital food.
I expected something more elevated coming from Baton Rouge but I found out the food is expensive for such poor quality and the service that night really sucked. Not a single "happy birthday" from our waitress or anything special such as a free desert or drink that so many other restaurants offer on birthdays. We were rushed and made to feel bad for taking time picking out our menu options.
Baton Rouge doesn't even serve complimentary bread and butter to start off your meal?! These are extra touches that make a huge difference for me. If I'm choosing a steakhouse next time for the same price and far better service I will opt for The Keg or just about anything else.
Stay away from this overpriced chain, steak and ribs are easy to find so there is no reason to settle for such lack luster food and service.