This is the second time I have stayed here at NYNY. The staff was great. We arrived early and were given a room I asked for immediately. This kind of service alone makes me want to come back again and again.
After arriving to our room, we noticed it was very clean. My girlfriend ended up having bad allergies after the first night. I also woke up with allergies and I hardly get them. I'm an hvac technician, so my first thought was to check the filter for the a/c and heating system. I looked inside the return grill and noticed the filter was clogged and filthy. That was the culprit of the allergy issues we were having. I called maintenance and the issue was addressed within 5 minutes. This is amazing service.
This is the kind of service that all places should have. Overall we had a great time and we will definitely be coming back to NYNY.