As a avid nordstrom shopper I am very particular with my shopping experience.. I have always had a wonderful experience with their sales people and always walk out with something I didn't mean to buy.. Today I had a very different experience.. I went in to get a watch repaired that I purchased at a different location (I was in Ohio visiting family) and the sales lady all but ran away from me when I went to ask a question.. I was shortly told I need to take it back to my own store.. Ummm I will and I will let people know how horrible your service is! I choose to shop where people treat them customers nicely, if I wanted a snotty sales associate I would go to a boutique!!