We placed an online order for a large pizza and 20 mild wings.
Got home and the wings were bone dry.
Called non stop at 9:50 for the last 10 mins of their opening to see if we could run back for sauce but nobody ever answered.
Called today and got told their end says plain wings, and we offered to bring a copy of our online order and the uneaten wings back in and have new ones made and we were told NO!
My husband said well then how moving foreword should I prevent this when I ordered through your app, the "manager" said " well don't use the app then".
UNBELIEVABLE!!! I am SO PISSED off! What about customer service?
I know it's just wings, but it's the principle! And we live like 15 minutes away. Went there specifically because they have amazing wings and after understanding mistakes can happen and just wanting wings, Re-made, they weren't willing to make it right.
They will never get our business ever again.