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| - I wish I could just do a "Long story short, don't come here." But I'm going to tell you why not to come here because it grinds my gears.
I have gotten my nails done here many times. My judgment is based on a collection of experiences. With unforgettable disappointment
1. My last visit determined the cleanliness of this salon is a LIE! The last woman to do me a manicure removed tools from her drawer, then "cleaned it" by dipping it in the water my fingers were soaking in.
2. The last technician to do my manicure, got angry when I pointed out chips, waves, bubbles and hairs in my paint. She did not want to fix the paint until I insisted. She argued that there was no bubbles or hair in the paint. The waves and dents she decided to just add more coats. Which made matters worse due to the paint being too thick, which was why the paint was moving. The finished product still looked like shit. Which bring me to:
a) Brow waxing. She left a whole strip of hairs on each row that could have been waxed off. When I told her I was not happy with it, she said she could not wax again and I will just have to pluck when I get home. Mind you it costs 10 dollars here for an eyebrow waxing.
3. I love to leave a tip after acceptable service because it makes me feel good. However I also believe a tip is a gratuity and should be appreciated and not entitled. It is not based on ego or allowance, but is based on confidence that the work was good and also a good experience. A few weeks ago, I had gone for a simple manicure once again and the woman had forgot to massage and apply lotion to my hands. However this visit was overall a good experience and I left the woman a 10 dollar tip, which she thanked me for. With that said...
a) I had gone for a fill and brow wax maybe 2 years ago. This was not an enjoyable experience because mid fill, the manager had removed my tech and gave them to another person. I then had to wait for the next tech for 30 minutes. This tech worked very slow. I was late to work this day. When it came to pay, I left a 10 dollar tip. The manager then told me "10 dollars, who does this go to? 5 dollars each? But what about for the other one?"
Ok. It is not my fault 2 different people were assigned to do A FILL and then a whole different person for my brow wax. This was embarrassing to me. Rather than explaining myself out of embarrassment, anger and running late, I dished out a couple more bucks, which he then told me, "Good looking out." I did not come back here for a very long time.
b) My last visit with the terrible manicure and brow wax, I still left a tip because the pedicure was good. When I went to pay my bill a separate tech rang me up. Mind you I had already paid a cash tip in the waxing room.
I handed the woman at the cashier my debit card and she claimed "We do not take card. Use the ATM." I asked her if this was a new thing because I always use debit and she said "I am not going to charge your card because you can't leave a tip on the card. Take out cash so you can leave tip."
I told her I already paid a cash tip and to ring my card. *ALSO, this is not true. You can leave a tip on debit, I have done this many times. All you have to do is tell them to add the tip.*.
Anyway, she continued to harass me! Saying "ok so you paid a cash tip already right," while she charged my card. I told her yes but she still kept asking over and over. When I went to sign the receipt she said "so how much money did you leave her?" I told her she was being ridiculous, it was none of her business how much cash I left and that I wasn't sure if I would ever be returning again.
Which bring me to the question, what does a nail technician need to cover to be employed? Supplies? Rent for a desk? Do they receive hourly wage or commission? Or both? In addition to tips? Are these nail technicians at Aloha spa desperate for tips in their chandelier ceilings and fancy chair salon? Or are they just being greedy?
My final conclusion, they have treated me ridiculous for the last time. I will never be returning here ever. Do you understand?
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