Who would have thought I would give such high ratings for a well known fast food joint! However, I am. Yet, this review is 5+ stars to the incredible general manager Kenn. Let's start off by saying I wasn't in the mood to cook since I had a long day of studying and we decided something quick and the drive-thru option was our ticket. To our amaze we were humorously greeted and hilariously teased that brought a great big smile to our faces and we laughed continuously well after we left. We welcomed Kenn's genuine spirit and his humor with funny punch lines of that'll be two million dollars at the first window....LOL we looked at each other and just laughed out loud. His humor was well received. He really brightened our spirits especially from the devastating events in Paris the night before, we had been somber. Kenn provided great suggestions on new food items we hadn't tried and went with it and guess what my guy enjoyed the suggestion of the spicy-heated "diablo" burger. Well done Kenn and with the combination of who this gentleman is and his professionalism we said, we may not be great fans of the food of Carl's Jr, but we will certainly return because of Kenn's superiorness of customer service with excellence! Well done Kenn. Well done! I also inquired when he works to make sure we stop in for future visits and his time is limited but informed he just happened to fill in for the night during our visit. A bitter sweet for sure, but I hope Kenn is stationed here more often for our enjoyment. THANK YOU KENN. May others mirror you. :)