I had a dreadful experience. I called in my order and was told it would be ready in about 15 minutes. I got there a little early and they hadn't started the order.
While waiting I watched one of their employees sweeping the floor, which is good. He then proceeded to help prepare my sandwiches- without washing his hands. Ugh.
They batted 1 for 3 on the sandwiches. My wife liked her HeyDave. My daughter rejected her meatball sandwich. I'll have it for lunch tomorrow. She's picky and her tastes may not match mine.
What was the worst was my sandwich, a Far Out Chicken. I more than once specified no Banana Peppers. Yet there they were, discovered by biting into one.
The kitchen crew should be terminated before they entirely destroy the store. As for me, I won't be back.