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| - I haven't been to Pura Vida in quite a while and based on the more recent reviews, service has gone considerably downhill. It seems that most of these issues are related to wait times, stress out chef/staff, and the price of the food. Honestly, as much as I love a discount, I think the groupons were a HUGE mistake for chef Mayra and Pura Vida. She had a thriving, successful small restaurant before offering groupons and I really don't how it has benefited her business. I had heard that they were extremely busy all the time, and that the wait for food was even worse than it had been. I am using my groupon tomorrow to pick up a to-go order, which I placed today (that was a first). I can deal with that, so long as my order is ready to be picked up at the arranged time.
It really saddens me that Pura Vida got caught up in bringing in more and more people via groupon. The space is simply not large enough to accommodate the kind of numbers a groupon deal will attract. This used to be one of my favorite places because it was all vegan, quaint, the prices were reasonable for the amount of food served, and the chef and staff always made us feel welcome. I truly hope Pura Vida remembers why its patrons loved it so much, and return to their roots, asap.
p.s. My rating may change depending on how it goes tomorrow.
*UPDATE* So, my food was ready, exactly as requested when I came to pick it up. The food was hot and delicious (as always). I am not sure about dining in at Pura Vida until they get a better handle on the wait times, but as long as you have an idea of what you want, calling in for pick-up is definitely an option.
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