I love Panera and have always had a great experience at other location. This location is NOT ALLERGY FRIENDLY! I ordered the oatmeal with blueberries and granola, asked if it had nuts, and was told that it has almonds. I said I'd be happy to order something else because I cannot eat nuts and the cashier assured me that it could be ordered without added nuts. I picked up my bowl of oatmeal, and it was covered with pecans. The cooks behind the counter were unfriendly when I took it back but did make me a different version. I much prefer the service at the Willoughby location.