Dear Sur La Table,
You did it again... I decided to give this store another try and buy the Instant Pot. I could get it off Amazon (for less) but I wanted to buy local and if there were problems return it easily enough. I looked at some knives and then off to the front corner to get an Instant Pot. I went to the register to ask if there were any on display. I waited patiently as the manager finished with her customer. I got a curt response as the display was behind me and I'd walked right by it. After checking it out and the recommended cookbook I grabbed the HUGE box and put it at the register and waited, and waited, and waited. There were 4-5 other customers in the store, after the associates had rung up their last customers they completely abandoned the registers. The manager was right across the way helping a customer with an on-line order, another was right behind me talking up the coffee machines and the other gal was putting the knives away in the back. Of the two in my area neither could be bothered to look up. All I wanted was an acknowledgement that they'd be over shortly. Nothing. So I put the box back on the display and walked out. Nobody even noticed except the guy with the on-line order who'd been watching me.
Even though it's a bit of a drive I think I will be going to any other Sur La Table than this one.