I am from the Dallas area and contacted Roy about a white Jaguar F Type. He was very open and was easy to talk to, a good sign. The negotiation was easy and we completed the deal. I took delivery of the car and then realized it needed a service, per the computer. No problem, however these aren't free (included) like they are on BMWs. Roy was good enough to cut me a check for the full amount of the service...over $300, after the deal was done! Not too many guys would write a check after the paperwork in completed and they don't have to. Impressive. He only carries nice stuff, go see him or give him a call!