My room mate and I come here once or twice per week due to it being on the way to school. The last three times I have gone have made me vow to choose one of the other food options in the area. First time the chicken was undercooked, second time I showed up at 10:58 and was told I was too early and needed to wait by a young lady with a very poor tone, and the third time I was told the drive through was closed, something which has happened to my room mate twice. I always wondered why the ratings were low for this branch and now I know the opening shift is responsible.