So. I'm going to start by saying I can't solely judge my experience based on the taste of the food (even though I wish I could). Well it all started like this. We went in granted a little later then normal. I am being generous and saying about 9pm. Once were seated it took about twenty minutes before anyone acknowledged our presence at our table. (points lost). Then a young friendly woman stopped by and asked if we had been helped we replies no. And her response was "I guess I can help you." Letting that rude comment go we ordered our drinks and waited to be asked for our food orders. Being that we never been there before we asked it to be explained to us and and she did a good job doing that. Unfortunately everything we wanted to order they "had just ran out". Fine ok. But when my wife order sides with her crabs they were forgotten and brought out by themselves plain as heck. No flavor or seasoning. Man. (Points lost) I'll admit it took me about five minutes longer to order what I finally wanted but my food was over 25 minutes later then the rest of my party. (points lost) once it arrives yes the trifecta hot was amazing but the experience was killing my intent to ever come back. The last thing that was upsetting was how many waiters and waitresses were just standing around and talking with each other laughing and "dancing" while showing each other their phones while waiting for service. Angry crab I really wanted this to be a home run but man was I disappointed. I guess it's back to joes!!