I really don't understand why it's so hard for them to take a correct order. I ordered a double cheeseburger animal style with extra grilled onions added green chilies protein style.
When I got to the window and the repeated the order they forgot to add the extra grilled onions so they said that they would remake it. When they repeated the order back to me this time it was correct.
However when I got home to eat my delicious cheeseburger I was very disappointed to find that there were no added green chilies / banana peppers. How is it that you fucked up my order twice.
I LOVE IN AND OUT . But it it seems that your employees lack of capability I'm making correct orders. With smash burger right across the street I guess that's going to be my new spot. They have never messed my order up there.