This was by far the worst breakfast experience I have ever had in Scottsdale or maybe ever. I went in with a group of friends this last Sunday.
We were excited to check out this new place having all been big fans of American Junkie in years past. When we first walked up we were very impressed with the new remodel job. The place looks awesome. However, that was basically the only good part of the experience.
We were seated promptly, but when we arrived there were probably only 20 people in the entire place. The place was well staffed though with about 10 employees within sight. When the waiter took our drink order we ordered bloody mary's and waters. It took 15 minutes for the waiter to bring over the bloody mary's. This was when they had 4 employees just standing around the bar doing nothing.
He then took our food order and this was the last time we saw our waiter until it was time to ask for our check. The food came out after about 30 mins. Again a very long time when you consider the place was not busy at all. When the food came out they forgot my order. I wish I could have told our waiter but he never came back to ask how everything was. I had to flag down a bus boy to go check on it for me. He came back in a few minutes and told me it would be right out. Obviously they had forgotten to make it. When it finally did come out my over easy eggs were sitting in a puddle of water. At any other restaurant I would have sent it back, but I didn't feel like waiting another 30 minutes so I just cut my losses and ate around them.
The waiter finally came back over after about a 45 minute absence. I asked him to split our checks so we could leave. This took about another 15 minutes. He must have never worked at a restaurant before. I normally always tip 20%+, but this was the first time I can remember only tipping a waiter 10%.
All in all it took about an hour and a half to get 1 drink and a simple breakfast. We will not be coming back. The place looks cool but that is where the good experience ends. The bass pumping techno music on a Sunday morning at 10 am didn't provide for a great vibe either. Lastly, you would think that a brand new restaurant's owner/manager would be walking around and asking customers for their feedback on a grand opening like this, but he/she was nowhere to be seen.