The employees have no regard for the line or that I'm using my entire lunch hour for a damn mediocre coffee because they're just leaning out the window chatting for over ten minutes. I got a free coffee otherwise I wouldn't be here and I'll never come back. This is such a common occurrence at this location I can't believe people don't complain. If it was made of gold and three bucks cheaper per drink, it still isn't worth this kind of wait.