It took two tries. My first visit was so unsavory I sent a rotten gram to corporate. The regional district manager personally called me and walked me through how he was going to make everything right. There was no blame shifting onto me, no finger pointing, nothing other than wanting to make the previous visit right.
Which is exactly what happened. My vehicle was professionally serviced. I received the service Big O has provided me and my family for decades.
The shop manager was professional. The Technician came and walked me through everything that need attention and everything that he did to my car.
This is a full service business. I'll need oil changes, brakes, tires and more. Big O does everything I need.
As long as I drive a vehicle I'll be coming back to Big O.