In town for business for 3 days and ordering from them a second time. The first time around I used Grubhub and they flubbed the delivery. I placed the order around 8:45 and about an hour later still no food and my delivery time kept getting pushed back. Long story short, I called the restaurant directly and the gentleman there was severely displeased with gh. He called them with me on the phone and let them have it because no one was coming to pick up my food and he said "my customer is hungry and needs his food!".
He really went to bat for me (wish I could remember his name), had gh refund my order, and ultimately closed his store for the night and delivered the food to me PERSONALLY. He was every courteous upon delivery and refused a tip (though I insisted and gave it to him anyway).
To top it off, the mixed grill and biryani were both delish with hot level spiciness on point. Sorry, I was indeed starving, so no pics. Looking forward to having it again tonight....though not via gh!