The staff was amazing and friendly! My first visit with Dr. Trimmer was great. Dr. Trimmer is extremely nice and wasnt afraid to pet my dirty (she wasnt bathed) dog! Lol Her compassion and care she showed my dog was heart warming. She cared about the hair loss and the itching my dog went threw. She agreed that my dog had a environmental allergy rather than food. They made an estimate for me and was reasonable for the treatment and service they provide and the staff she hired. When the actual testing was done the nurse was extremely nice and helpful explaining why I was charged for things (went above estimate but for valuable reasons!) The nurse went threw every allergen my dog had and the treatment plan and the shot to give and how to be given. Nurse kept complimenting my dog which come on who doesnt love that! Im so happy i went to Dr. Trimmer and her team! I will update probably in a year to review the results (which is not the staff or drs fault if it doesnt work but maybe people want to know)