Super friendly staff who were very knowledgeable and able to share their favorite menu items and why. Also lots of substitutes available ex I could get almond butter instead of peanut butter due to allergy. Once she knew I had a peanut allergy she double checked all of the sauces to make sure there were no allergens before suggesting it. I got the Patagonia and substituted the chicken instead of steak. It was a little pricey (11.32) for a medium size box of food but the food is filling and packed with flavor!